Backstage Hotel Serviced Apartments | Hotel in Zermatt

| 9.3 (149 Reviews) |   Pet Friendly  8 Bathrooms  19 Guests
Zermatt Hotel | Backstage Hotel Serviced Apartments

Hotel in Zermatt

Backstage Hotel Serviced Apartments features apartments with full hotel services designed by architect Heinz Julen and offering views of the Matterhorn from their balcony or terrace. The Zermatt Matterhorn Express Cable Car is 820 feet away. Each unit is fitted with a fireplace and precious pieces of art and comes with a special color and design theme. The apartments provide free WiFi, a fully equipped kitchen, a big dining table, a TV with satellite channels, and a bathroom with shower or bath tub. Guests have access to the seasonal outdoor pool in summer. Guests have free access to the spa area of Backstage Boutique SPA Hotel which is a 10-minute walk away and offers a hot tub, a sauna, a steam bath and a massage room. The cinema is located in the hotel building. The Sunnegga and Gornergrat Trains are 0.6 mi from Backstage Hotel Serviced Apartments.

Backstage Hotel Serviced Apartments is located in Zermatt.

This 9 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Ocean View, Balcony/Terrace, Transportation/Shuttle, and several others. This is a 4 star rated property and has over 149 reviews with the average score of 9.3 . Coming to Zermatt and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 9 Bedrooms Hotel if you want to learn more about this place in Zermatt. These details are authentic, as they are provided by our partner, booking.com.

This Backstage Hotel Serviced Apartments in Zermatt is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Backstage Hotel Serviced Apartments”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Pet Friendly
Pool
View
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Skiing
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Heating
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Bar
  • Breakfast in the room
Activities
  • Spa facilities
  • Nightclub/DJ
  • Neck massage
  • Cycling
  • Massage
  • Steam room
  • Sauna
  • Spa lounge/Relaxation area
  • Evening entertainment
  • Foot massage
  • Skiing
  • Full-body massage
  • Hot tub/Jacuzzi
  • Ping-pong
  • Temporary art galleries
  • Tennis court
  • Darts
  • Live music/Performance
  • Hiking
  • Back massage
  • Spa and wellness center
  • Pool table
General
  • Elevator
  • Heating
  • Non-smoking rooms
  • Pet friendly
  • Smoke-free property
  • Family rooms
  • Wifi in all areas
  • Safe
Guest Services
  • Laundry
  • Baggage storage
  • Meeting/Banquet facilities
  • Daily housekeeping
  • Shuttle service
  • Shuttle service (free)
  • Private check-in/out
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Outdoor pool
  • Outdoor pool (seasonal)
  • Sun deck
  • Garden
  • Terrace
  • Outdoor furniture
Security/Safety
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Food can be delivered to guest accommodation
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Pool with view
  • Beach umbrellas
  • Swimming pool
  • Beach chairs/Loungers

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are allowed upon request and charges may apply.

Please note that zermatt is a car-free village. you can park your car in täsch (indoor parking) and continue to zermatt by train or taxi. the property offers a free transfer from and to the train station between 08:30 and 17:30.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, swimming pool: closed from sun, nov 1, 2026 until mon, may 17, 2027

Reviews

Value for money:
8.45
Location:
9.1
Staff:
9.41
Facilities:
9.25
Comfort:
9.42
Cleanliness:
9.24
Meshal
Aug 13, 2026 07:00:00 AM
Review Score:   10
Kuwait
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: The staff were excellent — very helpful, patient, and genuinely accommodating whenever we needed assistance. The location is also very nice and peaceful, which made the stay feel more relaxing. Apartment itself was spacious, comfortable, and well maintained.
Negative: The only thing worth mentioning is that there is no air conditioning. This may not be an issue for everyone, but during warmer days some guests may find the apartment a little hot.
See All Reviews

Room Arrangement

Room Info Facilities
Two-Bedroom Apartment with Matterhorn View
Room Type: Apartment
Room Size: 110 m2
1 Queen bed(s) Bed
1 Queen bed(s) Bed
1 Sofa bed Bed
Two-Bedroom Apartment with Matterhorn View

Bathroom

Hairdryer, Towels, Bathrobe, Toilet, Bath, Shampoo, Conditioner, Toilet paper, Private bathroom, Body soap, Free toiletries, Shower

General

Heating, Iron, Ironing facilities, Air conditioning, Safety deposit box, Hardwood or parquet floors

Media & Technology

TV, Telephone, Satellite channels, Flat-screen TV, Mobile hotspot device, Cable channels

Outdoors

Outdoor dining area, Balcony, Outdoor furniture

Kitchen

Refrigerator, Electric kettle, Stovetop, Oven, Dishwasher, Wine glasses, Dining table, Toaster, Coffee machine, Kitchen, Kitchenware

Living Area

Seating area, Fireplace, Dining area, Sofa, Desk

View

Garden view, View, Pool view, Landmark view, Mountain view

Bedroom

Wardrobe or closet, Linens, Cribs

Food & Drink

Bottle of water

Room amenities

Adapter
Duplex Two-Bedroom Apartment with Matterhorn View and Roof Terrace
Room Type: Apartment
Room Size: 125 m2
1 Sofa bed Bed
1 Queen bed(s) Bed
1 Queen bed(s) Bed
Duplex Two-Bedroom Apartment with Matterhorn View and Roof Terrace

Bathroom

Hairdryer, Towels, Bathrobe, Toilet, Bath, Shampoo, Conditioner, Toilet paper, Private bathroom, Body soap, Free toiletries, Shower

General

Heating, Iron, Ironing facilities, Air conditioning, Safety deposit box, Hardwood or parquet floors

Media & Technology

TV, Telephone, Satellite channels, Flat-screen TV, Mobile hotspot device, Cable channels

Outdoors

Terrace, Outdoor dining area, Balcony, Outdoor furniture

Kitchen

Refrigerator, Electric kettle, Stovetop, Oven, Dishwasher, Wine glasses, Dining table, Toaster, Coffee machine, Kitchen, Kitchenware

Living Area

Seating area, Fireplace, Dining area, Sofa, Desk

View

Garden view, View, Landmark view, Mountain view

Bedroom

Wardrobe or closet, Linens, Cribs

Food & Drink

Bottle of water

Room amenities

Adapter
Superior Two-Bedroom Apartment with Matterhorn View
Room Type: Apartment
Room Size: 125 m2
1 Sofa bed Bed
1 Queen bed(s) Bed
1 Queen bed(s) Bed
Superior Two-Bedroom Apartment with Matterhorn View

Bathroom

Hairdryer, Towels, Bathrobe, Toilet, Bath, Shampoo, Conditioner, Toilet paper, Private bathroom, Body soap, Free toiletries, Shower

General

Heating, Iron, Ironing facilities, Air conditioning, Safety deposit box, Hardwood or parquet floors

Media & Technology

TV, Telephone, Satellite channels, Flat-screen TV, Mobile hotspot device, Cable channels

Outdoors

Outdoor dining area, Balcony, Outdoor furniture

Kitchen

Refrigerator, Electric kettle, Stovetop, Oven, Dishwasher, Wine glasses, Dining table, Toaster, Coffee machine, Kitchen, Kitchenware

Living Area

Seating area, Fireplace, Dining area, Sofa, Desk

View

Garden view, View, Landmark view, Mountain view

Bedroom

Wardrobe or closet, Linens, Cribs

Food & Drink

Bottle of water

Room amenities

Adapter
Three-Bedroom Apartment with Garden
Room Type: Apartment
Room Size: 135 m2
1 Queen bed(s) Bed
1 Queen bed(s) Bed
1 Queen bed(s) Bed
1 Sofa bed Bed
Three-Bedroom Apartment with Garden

Bathroom

Hairdryer, Towels, Bathrobe, Toilet, Shampoo, Conditioner, Toilet paper, Private bathroom, Body soap, Free toiletries, Shower

General

Heating, Iron, Ironing facilities, Air conditioning, Safety deposit box, Hardwood or parquet floors

Media & Technology

TV, Telephone, Satellite channels, Flat-screen TV, Mobile hotspot device, Cable channels

Outdoors

Outdoor dining area, Balcony, Outdoor furniture

Kitchen

Refrigerator, Electric kettle, Stovetop, Oven, Dishwasher, Wine glasses, Dining table, Toaster, Coffee machine, Kitchen, Kitchenware

Living Area

Seating area, Fireplace, Dining area, Sofa, Desk

View

Garden view, View, Landmark view, Mountain view

Bedroom

Wardrobe or closet, Linens, Cribs

Food & Drink

Bottle of water

Room amenities

Adapter

FAQ's

Is this property pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Backstage Hotel Serviced Apartments starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Backstage Hotel Serviced Apartments has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Backstage Hotel Serviced Apartments starts from $618 per night with includes Pool, Ocean View, Balcony/Terrace, Transportation/Shuttle, Security/Safety, Skiing, Bar, Oceanfront, Sports/Activities, Entertainment, Internet, Accessibility, Business Services, Wellness Facilities, Spa, Guest Services, Breakfast, Child Friendly, Laundry, Pet Friendly, View, Restaurant, Heating, Hot Tub with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Backstage Hotel Serviced Apartments has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Backstage Hotel Serviced Apartments indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.